The material on this web site under the domain name simpsons.com.au (Material) resides on a server in the state of New South Wales, Australia. The law applicable to use of the Material and to disputes arising out of the Material is the state of New South Wales, Australia.

Your use of this web site is governed by these terms and the associated web site privacy policy.

ANTI-SPAM NOTICE

Publication of electronic addresses on our website is for the purpose of professional communication only and must not be used to infer consent to the receipt of unsolicited commercial electronic messages.

CONTENTS NOT LEGAL ADVICE

The Material is only a summary of the subject matter covered. It is not a substitute for legal or other professional advice. Your use of the Material does not create a client-solicitor relationship with us.

MATERIAL ON THIS SITE

We make no warranties or representations regarding the quality, accuracy, completeness, merchantability or fitness for purpose of any Material. We do not warrant or represent that the Material will not cause damage, or is free from any computer virus of any other defects or errors. We are not liable to you for any loss or damage however caused resulting from the use of the Material.

LINKS TO OTHER SITES

Material may contain links to other sites. We do not sponsor, endorse, or approve of any material on such sites or the operations of such sites. Your use of these sites is entirely at your own risk.

LIMITATIONS OF LIABILITY

Subject to any applicable law to the contrary which cannot be excluded, any liability incurred in relation to Material is limited to the resupply of the Material, or the reasonable cost of having the Material resupplied.

Under no circumstances will we be liable for any incidental, special or consequential damages, including damages for loss of business or other profits arising in relation to the Material.

COPYRIGHT IN MATERIAL

Unless otherwise expressly indicated in specific Material, copyright in the Material is owned or licensed by us.

Other than for the purposes of and subject to the conditions permitted by legislation such as the Australian Copyright Act, no part of any Material may be reproduced, adapted, communicated, stored or transmitted, by any means, without our prior written permission. That said, you are permitted to make copies for your own private use.

We reserve all other rights.

PRIVACY POLICY

Simpsons Solicitors Pty Ltd (ACN 616 063 266) trading as Simpsons Solicitors (the Firm or we or us or our) is committed to protecting and respecting your privacy and takes its obligations under the Privacy Act 1988 (Cth) (Privacy Act), including the Australian Privacy Principles (APPs), very seriously.

To the extent it applies, we are also committed to complying with all relevant obligations under the General Data Protection Regulation (EU) 2016/679 (GDPR). Under Article 3 of the GDPR, our GDPR obligations apply only to the extent that we process personal information when offering services to citizens and residents of the European Union and the United Kingdom.

This policy sets out how we handle your personal information and how to contact us if you have any queries about such handling of your personal information.

1. What personal information does the Firm collect and hold?

The kinds of personal information we may collect and hold are:

  • your contact and personal details (for example your name, date of birth, address, telephone number and/or email);
  • your gender;
  • your employment details (for example, your role and work address);
  • financial details (for example, credit card or bank account details);
  • identity verification details (for example, a copy of your passport and utility bills) and any other information necessary to enable our compliance with our anti-money laundering and client due diligence obligations;
  • if you apply for a role with us, information relating to your employment history, background check and other related information;
  • additional personal information that you provide to us, directly or indirectly; and
  • any other personal information which may be required to facilitate your dealings with us, or our advice to you, including as requested by us and/or provided by you or a third party.
  • In addition, when you use our website, we may collect information about your device (including your location and browser type) and the date and time of your visit.

We do not keep files containing all of the above information on every person that contacts us. We will only collect and hold information where reasonably necessary in the circumstances.

We will only collect sensitive personal information (as defined under the Privacy Act) from you where permitted by law and with your consent.

We will take reasonable steps to ensure any personal information we collect and hold is accurate, up to date and complete.

2. How does the Firm collect personal information?

Generally, we collect your personal information:

  • when you or someone else contacts us for legal advice or services;
  • from publicly available sources; or
  • when you apply for a position with us.

3. Why does the Firm collect and hold your personal information?

We collect and hold your personal information for a variety of purposes – and different kinds of personal information may be used for different purposes. From 1 July 2026 we are required to comply with new regulatory obligations as part of reforms to Australia’s Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (AML/CTF Act). Those reforms mean we may be required to verify the identity of existing and new clients and collect other personal information relevant to the advice and services we provide.

In each case, however, the personal information we collect is reasonably necessary for our functions and activities, including to provide you with services you would expect from us.

We collect your personal information, by fair and lawful means, for the following purposes:

  • to provide you or a client with legal advice;
  • for purposes necessary or incidental to providing you with services that you have requested from us;
  • to communicate with you (including by email, mail or telephone);
  • for internal record keeping and system administration;
  • for network security and support;
  • for any reason for which you have provided consent; and
  • as required or permitted by any law (including the Privacy Act or APPs or AML/CTF Act).

If you do not provide personal information that we request, we may be unable to provide you with our services.

If we use or disclose your personal information for a purpose (secondary purpose) other than the main reason for which it was originally collected (primary purpose) to the extent required by the Privacy Act, the GDPR (if applicable) or AML/CTF Act we will ensure that:

  • the secondary purpose is related to the primary purpose of collection, and you would reasonably expect that the Firm would use or disclose your personal information in that way; or
  • you have consented to the use or disclosure of your personal information for the secondary purpose; or
  • the use or disclosure is required by an enforcement authority or authorised by or under law.

From time to time, when collecting information from you, we may also ask you to consent to us using or disclosing your personal information other than in accordance with this policy or any applicable law.

While we prefer to obtain any personal information we collect directly from you, in some cases it may be unreasonable or impracticable to obtain personal information directly, and we may obtain that information from someone else, including through your affiliates or our affiliates.

4. Who has access to my personal information?

We will only disclose your personal information where reasonably necessary for our functions or activities, or as otherwise permitted or required by law.

Generally, only our staff will access your personal information, and then only on a “need to know” basis.

We may, however, also disclose your personal information:

  • to people who work for or with us, who may be engaged in, among other things, providing support services;
  • to protect the rights, property, health or safety of the Firm or its staff, clients or others (including exchanging information with other companies and organisations to protect against fraud and to reduce credit risk);
  • to third parties, including agents or sub-contractors, who assist us in providing information or services to you;
  • to third parties to collect and process data;
  • to anyone else that you specifically authorise to receive information held by us;
  • to enforce or apply our terms of use or where you have otherwise been engaged in (or threatened) any unlawful activity, and we reasonably believe that disclosure is necessary to the police, any relevant authority or enforcement body, your internet service provider, your employer or supervisor or network administrator;and/or
  • as otherwise required or permitted by law (including under the Privacy Act and APPs or under an order by a court or tribunal).

Our website may contain links to third party websites. We may also communicate links to third party websites to you. While we try to link websites that share our high standards and respect for privacy, we are not responsible for the privacy policy of any other website to which you provide personal information. Those websites are not governed by this policy.

5. Your rights

Under the APPs, you have a right to request access to the personal information that the Firm holds about you and seek its correction. Please contact the Firm if you would like to exercise your right to access or correct the personal information that we hold about you via the contact details below. Upon receipt of your request, we will provide you with the personal information you have requested to access and/or take reasonable steps to amend any personal information about you which is inaccurate or out of date. We will respond to your requests to access and to correct your personal information as soon as possible (but in any case, within a reasonable period).

Under the GDPR, you have a right to:

  • request further details as to how we process your personal information;
  • restrict how we process your personal information, if one of the circumstances under Article 18 of the GDPR applies; or
  • ask us to erase your personal information, if one of the circumstances under Article 17 of the GDPR applies.

In accordance with the GDPR, we will endeavour to respond to any of the above requests within one month, though we may extend this period by a further two months if necessary.

You also have a right to request that your personal information be anonymised or that we use a pseudonym in place of your name. We will endeavour to comply with your request, unless your identity is required to be disclosed by law or where anonymising your information will be impractical for the provision of services to you or others.

6. What steps does the Firm take to secure personal information?

We take all reasonable steps to ensure that your personal information is treated securely and in accordance with this policy and is not subject to misuse, interference or loss, or unauthorised access, modification or disclosure. Where relevant, we also impose limits on who can access personal information.

Information you provide to us is stored on secure servers (and may be backed-up on third party cloud storage platforms) or stored directly with third party cloud storage providers. Simpsons uses providers that may store your personal data outside of Australia. We will not transfer your personal information overseas to a country that is not subject to a comparable privacy scheme, unless the provider to which we disclose that personal information implements privacy policies at least comparable to relevant GDPR obligations.

The transmission of information (including over the internet and any electronic application) is never completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information – particularly while it is being transmitted to us – so any transmission is at your own risk and we cannot accept responsibility, except insofar as the GDPR requires, for misuse or loss of, or unauthorised access to, your personal information where the security of information is not within our control.

If you suspect any misuse or loss of, or unauthorised access to, your personal information, please let us know immediately.

7. Concerns and Complaints

Please contact us if you have any queries about the personal information that the Firm holds about you or the way we handle that personal information, including if you wish to opt out from receiving any communications from us.

You can contact us by email at info@simpsons.com.au.

You may also contact us using the above details if you have any concerns or complaints about the manner in which your personal information has been collected or handled by the Firm. If you raise a concern or complaint about privacy, we will try and investigate it and respond to you within 30 days. If you are unhappy with our response, you can contact the Information Commissioner on (1300) 363 992 or visit www.oaic.gov.au.

8. Changes to the Firm’s Policy

The Firm may vary this policy from time to time. Any changes to our privacy policy will be incorporated into a new version and made available online. Our use of your personal information will be governed by our most recent policy.

By continuing to use our website and use our services or provide us with your personal information, you represent and warrant:

  • that you will read any updated versions of this policy; and
  • that you have been notified of how we handle personal information.

Please contact us if you have any questions, comments or requests in relation to this policy.

Last updated: June 2026